Privacy Policy

How we handle your data at Ski Villaroger

At Ski Villaroger, we value your privacy as much as our own. We are a small family business, not a big data corporation. This policy explains what information we collect when you book with us and how we keep it safe.

1. What Information Do We Collect?

To provide you with a superb catered ski holiday, we collect:
  • Contact Details: Name, email, and phone number so we can manage your booking.
  • Guest Requirements: Names, ages (for lift passes/equipment), and any dietary requirements or allergies to ensure your 4-course meals are safe and delicious.
  • Legal Data: In accordance with French law, we may collect passport information for the Fiche de Police (required for all tourist accommodation in France).

2. How We Use Your Data

We only use your information to:
  • Confirm and manage your holiday booking.
  • Communicate essential arrival details (like directions to the new 2025 gondola!).
  • Send an occasional “Early Bird” email (usually once or twice a year) to let you know when our diary opens for the next season. You can opt out of this at any time.

3. Sharing Your Data

We never sell your data to third parties. We only share necessary info with:
  • Our secure booking system provider.
  • Local partners (e.g., ski hire shops or ski schools) only if you ask us to book these on your behalf.

4. Cookies & Analytics

Our website uses small “cookies” to help us see which of our 7-resort pages are the most popular. This helps us improve our site for future guests. You can choose to “Decline” these via our cookie banner.

5. Your Rights

Under GDPR, you have the right to ask us what data we hold about you or to ask us to delete it entirely. Just send us an email, and we’ll handle it immediately.